Help Center

NutritionFacts.org original materials are currently operating under this creative commons license. Our materials can be copied and redistributed in any format as long as there is clear credit given to NutritionFacts.org, and as long as you are not using the material for commercial purposes*.

You need to note if you have altered the material in any way. If the material is altered in a way that distorts the information presented, NutritionFacts.org has the right to request the material be taken down.

If NutritionFacts.org becomes aware of infringing and/or objectionable uses of NutritionFacts.org materials, NutritionFacts.org will contact you to try to resolve the matter. If we are unable to reach a reasonable resolution, or if we become aware of a pattern of violations of our Policy, we may pursue appropriate legal action.

NutritionFacts.org original materials include videos, blogs, podcasts, and social media posts. The NutritionFacts.org logo and Dr. Greger’s photo and name fall outside of this copyright material. In order to use the NutritionFacts.org logo, Dr. Greger’s photo or name, use must be approved in writing by a NutritionFacts.org staff member.

*Non-commercial means not primarily intended for or directed towards commercial advantage or monetary compensation. If NutritionFacts.org materials are redistributed and the commercial intention is unclear, NutritionFacts.org reserves the right to request the materials be removed. You cannot use any NutritionFacts.org content to promote a product without approval from NutritionFacts.org staff.

We do not allow alterations of our original images used on the website or on social media.

Unfortunately due to Dr. Greger’s research commitments and speaking schedule, he is unable to answer medical questions other than during the live Q&As. Here are some resources that may help:

If you feel comfortable sharing your inquiry (you can post anonymously), please feel free to post it in a comment under a video on NutritionFacts.org. We have a rich community of professionals that volunteer their time to answer questions on the site. Others likely have similar questions, and so then everyone can benefit!

To find a nutrition oriented clinician locally, we recommend looking on these sites:

• Plant-based Docs – Find a Practitioner (http://plantbaseddocs.com/directory/)

• American College of Lifestyle Medicine – Find a Lifestyle Medicine Practitioner (http://lifestylemedicine.org/Find-a-Lifestyle-Medicine-Practitioner)

• Dr. Mcdougall – Find a Health Care Practitioner (https://www.drmcdougall.com/doctors/)

Macmillan, our book publisher, is happy to talk to you about bulk ordering. You can get in touch with them here: macmillanspecialmarkets@macmillan.com

When NutritonFacts.org started, we used Apple Keynote to create our videos, but with the help of Avocado video, we are now using Adobe After Effects.

No need to send us articles – we have a thorough system in place to review the hundreds of thousands of nutritional research articles that are published every year, so no new research will be missed.

We do not share outside infographics on our site.

NutritionFacts.org is a completely non-commercial 501c(3) non-profit organization and so we are not interested in any corporate partnerships, thank you for understanding.

We are not accepting guest posts at this time, but thank you!

We do not collaborate on sponsored posts and so we are not interested in seeing your proposal for a sponsored post.

We have a strong policy to not endorse any products and so we do not accept free products to sample.

If you are trying to view a video and instead you are getting the error “This video is restricted. It must be approved for you to view it”, you will need to disable “Restricted Mode” on YouTube.

To disable the setting, log into YouTube using your Google account. Go to the account icon, click Restricted Mode and toggle restricted mode to on or off.

You can find more information about Restricted Mode on Google’s support website:

https://support.google.com/youtube/answer/174084?hl=en

Issue with sound on our website:

If you’re having an issue with the sound on our website, please make sure you have the latest version of your browser. You can verify your browser’s version and look for updates by clicking Help/About in your browser’s menu. You can also check that by visiting here.

Issue with sound on your digital download:

If you’re having an issue with the sound on a digital download, please check to make sure your audio codec is up-to-date.

You can try the following links for Windows:

Windows 7

Windows 8

If these suggestions do not solve the issue, please fill out a support request here. Please provide as much information as you can about the issue, including your browser name and version, operating system and if you’re accessing the website on a mobile device. You can obtain most of this information by clicking here.

When you order merchandise to be delivered internationally (anywhere outside of the U.S.), you may have to pay customs/tariff fees when you receive the items. Please note that tariff charges may apply depending on your country’s postal service. We have no control over these charges.

All items are created on demand and shipped to order therefore ALL SALES ARE FINAL. We do not accept returns or exchanges so please check the sizing chart. Confirm your order is correct before proceeding to checkout.

If your coupon code is not working:

Make sure to copy and paste the exact code that was sent to you. The coupon codes are case-sensitive.

The codes are also time-sensitive, so please try to redeem your coupon code within 3 months of receiving it.

If the code still does not work, please fill out a support request here.

Our donate page begins with https, the ‘s’ standing for secure. If the ‘s’ doesn’t appear, please submit a support request here and we will have our web developer look into it.

In order to make a tax-deductible donation to NutritionFacts.org, please use our donate link here.

Thank you so much for your support!

We are so sorry your name has not been displayed on our donor wall!

Please fill out a support request here. Be sure to include the name you would like to display and the date and amount of your donation.

It may take up to three days for us to process your donation and send you a tax receipt. If you donated and still have not heard from us after this time, please submit a support request here.

If you’ve donated using PayPal, it may take up to three days for us to process your donation and send you a receipt. If you donated by sending a check, it may take up to two weeks for us to receive your check, process your donation, and mail out your receipt.

If after this time, you still have not received a tax receipt and need a donation receipt for tax or other purposes, please let us know and we’d be happy to get that to you. Please fill out a support request here.

Thank you so much for your support!